Decision latency is a product feature
Garden
Podcast
Impact 4
Source: The Frontier of Product Velocity — Lenny Rachitsky • 43:10
Decision latency isn’t just a leadership problem—it’s a product feature that users feel.
Takeaway: I should track the time from insight to shipped change as part of the UX, not just a team metric.
I want to revisit this the next time we debate roadmap flexibility. A high-latency decision loop creates user-facing drift, not just internal frustration.